Your Privacy Matters at StakePitStop

Privacy Policy for StakePitStop | Premier Car Service and Maintenance

At StakePitStop, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, in accordance with the UK General Data Protection Regulation (GDPR) and other relevant data protection laws.

1. Information We Collect

We collect information in the following ways:

• Personal Information: When you book a service or contact us, we may collect your name, email address, phone number, and payment information.
• Usage Data: We collect data about how you interact with our website, including IP address, browser type, and usage patterns.

2. How We Use Your Information

The information we collect is used to provide, improve, and personalise our services. Specifically, we use your information to:

• Process service bookings and payments.
• Communicate with you regarding appointments, promotions, or updates.
• Improve our website and customer service experience.

3. Data Protection

Your personal information is stored securely and only accessible to authorised personnel. We use encryption technologies and follow industry-standard security protocols to protect your data, in compliance with the GDPR and UK data protection laws.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share it in the following cases:

1. With trusted third-party service providers who assist in the operation of our business, such as payment processors.
2. If required by law, to comply with legal obligations or in response to lawful requests by public authorities.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to track website activity and remember preferences. You can control cookie settings through your browser.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

• Right to access your personal data.
• Right to rectify any inaccuracies in your personal data.
• Right to erase your personal data (Right to be Forgotten), subject to certain conditions.
• Right to restrict the processing of your data.
• Right to object to processing in certain circumstances.
• Right to data portability.

If you would like to exercise any of these rights, please contact us directly at [email protected].

7. Retention of Information

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, or as required by UK law. After this period, your data will be securely deleted.

8. Links to External Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing them with any personal information.

9. Changes to the Privacy Policy

We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page with an updated effective date. Please review this privacy policy periodically to stay informed about how we are protecting your information.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child, we will take immediate steps to delete that information.

11. Consent

By using our website, you consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

12. Contact Information

If you have any questions or concerns about our privacy practices, please contact us at:

• Email: [email protected]
• Phone: +44 20 7946 0958

13. Data Accuracy

We strive to ensure that the information we hold is accurate and up-to-date. If you notice any inaccuracies, please let us know so we can correct them promptly.

14. International Transfers

If you are accessing our website from outside of the UK, please be aware that your personal information may be transferred to a different country for processing. By using our services, you consent to these transfers and understand that they may be subject to different data protection laws.

15. Your Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Please notify us immediately if you suspect any unauthorised use of your account or data.